Customer Support Representative

Main requirements:

  • Fluent English, German, Dutch, Swedish or Thai language (both oral and written).
  • Strong communication skills .
  • Excellent listening and problem solving skills.
  • Multitasking, ability to set priorities and manage time efficiently.
  • Experience in communicating with native speakers .
  • Attention to details.

Main responsibilities:

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  • Support and provide professional customer service via phone calls, emails and chats.
  • Verification of clients.
  • Provide valid and complete information by using the right tools.
  • Follow communication procedures, guidelines, and policies.
  • Activity reports.